Feasibility studies, pre-opening project management , after - opening hotel operation
SALES & MARKETING
Segment analysis, competitive set and analysis, channel management, product visibility on-line and off-line, price policy, revenue and yield management
Operations
Internal process efficiency analysis, setting of SOPs, quality management & mystery shopping, purchasing and storekeeping
Specific Hotel Concepts
B&B Hotel, Conference Hotel, Wellness & SPA Hotel inclusive medical treatments, F&B concepts, Design & Re-design of both services and interiors
CONTROLLING
Accountancy and hospitality reporting according to USALI standards, implementation of control mechanism, managerial reporting incl. statistics, analysis and other hospitality reports
Personal Management & Training
Recruitment, training academy HR processes like newcomers adaptation, employee performance appraisals, development and retention plans
DESIGN
Designing and re-designing of hotel outlets and facilities based on the best practise experience